Thank you for shopping at Mastprint. We want you to be satisfied with your purchase. Please read our return and refund policy below.
1. Returns
- We accept returns for pre-designed products within 7 days of delivery if the product is defective, damaged, or incorrect.
- Custom-designed products are non-returnable unless there is a manufacturing defect.
- To initiate a return, contact us at [Your Email] with your order details and issue description.
2. Refunds
- Refunds will be processed within 7-10 business days after we receive the returned product.
- Refunds will be issued* issued to the original payment method used for the purchase.
- Shipping costs are non-refunded.
3. Non-Returnable Items
Custom-designed products are non-returnable unless defective.
4. Contact Us
For return or refund queries, email us at [email protected].
Last Updated: April 29, 2025